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Delivery Information

Delivery Information

We offer next business day delivery when you order by 6pm (EST), Monday through Friday. Orders placed after 6pm on Friday or on Saturday or Sunday will be delivered the following Monday.

A contact person must be available to accept the delivery between the hours of 9am – 5pm. This contact person must be available to sign and confirm the items they have ordered as part of the delivery.

Not going to be around to receive your order?  Fill Out a Driver Release Agreement.

** We do not deliver to P.O. Boxes **

The order is shipped pending Paypal, credit approval and product availability. Orders placed outside of the local trading areas may take 3-7 business days and will have a separate delivery charge based on the price and delivery distance of the order.
Special order items may take a little longer for delivery but are generally delivered within 2-10 days. Most orders from the online catalogue are available for next business day delivery,

Monday through Friday.
Some orders may not be available for delivery if you are outside of the local trading area.
In the event of a holiday, deliveries may be delayed.

We observe many Federal and Provincial holidays across Canada.
If you are in an area that is observing a holiday and are unsure of your delivery date, please contact us.

You may contact us by e-mail at anytime or call us from 9am to 9pm EST
Monday through Friday, and Saturday 9am to 5:30pm.
A customer service representative will be happy to assist you.

I won't be available tomorrow to accept my delivery. What do I do?

If you have already placed an order with us, please call right away.
We may be able to re–schedule your order for a different delivery day that is more convenient for you.

Or, if you would like the driver to leave your products (For example: on front steps), please fill out this Driver Release Agreement

Please print and fill out this form completely. As the driver must take the signed original, leave it in a location that is both visible and accessible to the driver.

If more than one order is being delivered, we require that a separate Driver Release Agreement is completed for each.